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Hospitality

Frequently Asked Questions - Hospitality

Please reach out to us with any additional questions or location specific enquiries you have by filling out the contact form below.

Hospitality businesses must assess risk for guests, staff, and suppliers. Venues with high public footfall such as large hotels or event spaces are likely to fall under the standard or advanced tier depending on capacity. Depending on your capacity you will have to implement appropriate security measures into your hospitality business and ensure you're complying with the new Martyn's Law Legislation ruleset.


They are responsible for creating a safe environment and demonstrating preparedness for any terror related critical situations. This includes having clear emergency procedures, communication systems, and well-trained staff who know how to act under pressure. 


Connected displays, mobile alerts, and speaker systems can instantly trigger lockdown protocols or evacuation instructions without causing panic. Zonal control ensures each area receives only relevant alerts. Access control solutions can help keep specific areas safe and focus all security measures on the zones where the incident is unfolding.


Cloud-based management platforms allow consistent safety messaging and monitoring across all locations, ensuring compliance from head office to individual branches.


Beyond legal compliance, visible safety measures build guest confidence and reinforce trust especially important for venues hosting large public gatherings. Depending on the tier your business falls into could result in signifcant financial and legal consequences with up to £10,000 for standard tier premises and up to £18 million or 5% of worldwide revenue for enhanced tier premises.


Ask us a question about Martyn's Law Compliance

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