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Retail

Frequently Asked Questions - Retail

Please reach out to us with any additional questions or location specific enquiries you have by filling out the contact form below.

Retail environments are high-traffic public spaces and will be required to demonstrate security preparedness, especially large shopping centres that will fall under the advanced tier. Singular retail shops may only come under standard tier and will not need the enhnaced security features that the larger retail outlets will need to invest in with nessesary technology to protect large amounts of people.


Retailers must assess risks, create evacuation and lockdown plans, and train staff to respond quickly and effectively in emergencies. While people are in your retail space, you have a duty of care to protect them in the event of a dangerous situation and have proactive measures already in place to facilitate these incidents.


Digital signage, PA systems, and mobile alerts can quickly communicate with staff and customers, helping coordinate safe movement or lockdown procedures. Ai driven response systems can help zonal control and integrate with access control solutions to direct people away from the danger and focus security response efforts on specfific areas.


Centralised, cloud-based platforms allow consistent messaging and monitoring across all locations and even deliver different messages to different zones based on where the threat is evolving. 


Preparedness reduces chaos, protects staff and customers, and prevents operational losses. Demonstrating visible safety also builds public confidence and trust. Depending on the tier your retail outlet falls into could result in signifcant financial and legal consequences with up to £10,000 for standard tier premises and up to £18 million or 5% of worldwide revenue for enhanced tier premises.


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